Privacy Policy

Last updated: April 20, 2026

LearnPulse ("we", "us", or "our") operates learnpulse-ai.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Platform. Please read this policy carefully.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

  • Account information: name, email address, password.
  • Learner data: quiz responses, course progress, skill assessments, and learning preferences.
  • Billing information: payment details processed securely through our payment provider.
  • Communications: messages you send us via contact forms or support channels.

We also collect certain information automatically when you access the Platform, including IP address, browser type, device identifiers, and usage data (pages visited, features used, session duration).

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Platform and its features.
  • Personalize your learning experience using our AI adaptive engine.
  • Process transactions and send billing-related communications.
  • Send service-related notices, updates, and support messages.
  • Analyze usage patterns to improve platform performance and content quality.
  • Comply with legal obligations and enforce our Terms of Service.

3. Legal Basis for Processing (LGPD / GDPR)

Where applicable, we process personal data on the following legal bases:

  • Performance of a contract: to deliver the services you have subscribed to.
  • Legitimate interests: to improve our platform and prevent fraud.
  • Consent: for marketing communications (you may withdraw consent at any time).
  • Legal obligation: to comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share it with:

  • Service providers: trusted third parties who assist in operating the Platform (cloud hosting, payment processing, analytics), bound by confidentiality agreements.
  • Legal authorities: when required by law, court order, or to protect our legal rights.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, with prior notice to affected users.

5. Data Retention

We retain personal data for as long as necessary to provide the Platform services and comply with our legal obligations. When you close your account, we will delete or anonymize your data within 30 days, except where we are required to retain it by law.

6. Security

We implement industry-standard technical and organizational measures to protect your data, including AES-256 encryption, access controls, and regular security audits. No method of transmission over the internet is 100% secure; we strive to use commercially acceptable means to protect your information.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Object to or restrict certain processing.
  • Data portability (receive your data in a structured format).
  • Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, please contact us at hello@learnpulse-ai.com.

8. Cookies

We use cookies and similar technologies to improve your experience. For details, please read our Cookie Policy.

9. Children's Privacy

The Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Platform after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

LearnPulse
Avenida Paulista 1578, 12 andar
Sao Paulo, SP 01310-200, Brasil
hello@learnpulse-ai.com